It’s true. The sites go down daily for about 30 minutes at 1am PST (Seattle time) while we backup our single database. That’s 9am London time, 4am New York time, 8am Sydney time. During these 30-ish minutes the sites simply don’t operate. However, we do have a plan to replicate the database.
A new, second database is already in the fleet of boxes that run the site and we hope to have it up and running … soon. Soon means that we’re learning as we go along here. Ivan and Eric are working on this together. We’ll let you know when the second database is up and running. At that point we’ll be able to backup the database daily without shutting the sites down and a celebration will be in order!
I should add that we originally chose 1am PST as it was mostly folks on the West Coast of the US using the sites. It began as us and our friends and grew out from there. Over time things have shifted and we’re now an international group of users. New York has displaced Seattle as our largest user base. London is a close third and Sydney and Shanghai are big players. That’s all a long-winded way of saying our night may be your day and we’re going to make the sites work 24-7 for all of us.